We offer Level 1 and Level 2 helpdesk support services for your learning systems, be they IT infrastructure or single point of contact, for all your learning-tech troubleshooting needs. So you can focus on your core businesses and do what you do best.
Basic helpdesk assistance and resolution
Troubleshoot basic usage issues, provide detailed product information, escalate problems requiring technical expertise
In-depth technical support
Assess issues and provide solutions that cannot be handled by Tier 1