Courseware interactivities are typically categorised using the Guerra Scale of Interactivity (G Scale). There are 4 levels in the scale, as shown in the diagram below. With the experience acquired across the years, Zionext’s DNA informs us that all courseware is unique, just like our learners. Therefore, to identify the level that works best for client’s content during the consultancy stage, our team work closely with the client to understand the client’s learners’ profile, the knowledge gap, and the client’s learning strategy before making any proposal based on sound pedagogical principles.

To further enhance the quality of our services, we have coined the term Level 2.5 in G Scale to serve our clients even better – as Level 2 and Level 3 could either provides too little interactivity or brings unnecessary interactivity to the client’s training content. This extension in the scale allows us to provide client-friendly service as it is tailored to client’s content requirements, budget constraints etc.